Shipping policy

Processing Time

Each piece is hand finished individually. Please allow 1–3 business days for your order to be prepared and packaged before it ships.

Delivery Time

Once shipped, international orders typically arrive within 7–14 business days, depending on destination and customs processing. You will receive a tracking number as soon as your order ships.

Shipping Costs

Shipping costs are calculated at checkout based on the size, weight, and destination of your order. Due to the size of these pieces, shipping costs reflect the actual cost of safe, tracked international delivery.

Customs, Duties & Import Taxes

Import duties for shipments to the United States are included in the listed price — you will not be charged any additional customs fees on delivery, under current trade regulations.

For orders shipped to the European Union and other regions, a small local handling or VAT fee may apply depending on your country's import regulations. This is determined by your local customs authority, not by TyWoodArts.

Local sales tax (where applicable) is calculated at checkout based on your state or region.

Trade and customs regulations are subject to change. If a policy update affects your order, we will notify you before shipping.

Packaging

Every piece is carefully wrapped and packaged to withstand international shipping. Because each item is made from natural wood and individually finished, packaging may vary slightly depending on the size and shape of the piece.